Terms & Conditions Change88 – Malaysia Platform Terms of Use

By accessing, registering for, or using any part of the change88 platform — whether via the website, mobile app, or any other associated digital channel — you acknowledge that you have read, understood, and agree to be bound by all Terms and Conditions set out in this document.

These Terms apply to all change88 users in Malaysia, including visitors, registered members, active members, and any party accessing content or services on our platform. Continued use of the change88 platform following any amendments to these Terms constitutes acceptance of those amendments.

To register and use Change88's services, you must meet all of the following eligibility requirements:

• Aged 18 years of age or older on the date of registration
• A legitimate Malaysian resident or citizen
• Hold an active and valid Malaysian phone number
• Never previously banned or restricted from using the change88 platform
• Not currently undergoing voluntary self-exclusion from any gambling platform
• Acting on your own behalf and not as an agent or representative of any third party

Change88 reserves the right to request proof of identity and eligibility at any time. Members who fail to provide the required documents within the stipulated timeframe may face account suspension or closure.

Each individual is permitted to hold only one (1) change88 account. Multiple account registrations by the same individual — whether using different names, phone numbers, IP addresses, or payment methods — are strictly prohibited and may result in the closure of all associated accounts without any compensation.

At the point of registration, you are responsible for ensuring that:

• All information provided is accurate, truthful, and current
• Your account password is stored securely and will not be shared with anyone
• You must notify Change88 immediately if you suspect any unauthorised access to your account
• Account information is kept up to date whenever changes occur

Change88 offers a wide range of deposit and withdrawal methods, all of which are legitimate and secure Malaysian financial channels.

All withdrawals will be processed to the same payment method used for the original deposit, except in circumstances approved by the change88 team. Members are responsible for ensuring that the payment details provided are accurate. change88 is not liable for any delays or failures resulting from incorrect information.

Change88 reserves the right to freeze, suspend, or cancel any withdrawal suspected of involving fraud, money laundering, or a breach of these Terms.

All bonuses and promotions offered by change88 — including the welcome bonus, reload bonuses, cashback, free spins, and special promotions — are subject to specific terms stated in each offer.

• Bonuses cannot be withdrawn directly — they must first satisfy the stipulated wagering (rollover) requirements
• Change88 bonus wagering requirements range from 25x to 40x depending on the promotion type
• Unused bonuses or unmet rollover requirements within the validity period will expire automatically
• Each member may claim each promotion once only unless otherwise stated
• Change88 reserves the right to cancel or revoke any bonus if fraud or misuse is suspected
• The welcome bonus is available to new members only who have not previously registered with change88

All games available on the Change88 platform — including online slots, live casino (baccarat, blackjack, roulette, sic bo, dragon tiger), progressive jackpots, lottery, and other games — are operated using Random Number Generator (RNG) technology that has been independently audited and certified.

• Game results are final and may not be disputed unless there is clear evidence of a technical failure
• In the event of a technical disruption during gameplay, Change88 reserves the right to void or continue the round in question based on system records
• Bets placed unintentionally due to network delays or third-party technical issues will not be refunded
• Members are not permitted to use any automated software, bots, or cheating methods to gain an unfair advantage in any game
• Change88 reserves the right to review and void any winnings obtained through prohibited methods

Change88 members are expected to conduct themselves with respect and responsibility while using our platform. The following are strictly prohibited:

• Using abusive, threatening, or harassing language towards other members or change88 staff
• Committing or attempting to commit fraud, money laundering, or any other illegal activity through the platform
• Sharing or selling your account to a third party
• Using a false identity or misleading information
• Exploiting technical errors or platform bugs to gain an unfair advantage
• Making false claims regarding winnings, losses, or transactions

Violation of any of these conduct rules may result in immediate account suspension, freezing of funds, and legal action where applicable.

Change88 reserves the right to close or suspend any member account — with or without prior notice — for the following reasons:

• Violation of any part of these Terms and Conditions
• Facilitating or endorsing fraudulent or illegal activity
• Providing false information during registration or the identity verification process
• Requests from the relevant authorities
• Accounts that have been inactive for more than 12 consecutive months

Members may also close their own account at any time by contacting the Change88 support team. Prior to closure, all active rollovers must be completed and any valid account balance will be returned upon completion of the verification process.

Change88 provides its platform and services on an "as is" basis, without any implied or express warranties regarding continuity, accuracy, or fitness for a particular purpose. change88 shall not be liable for:

• Any financial losses incurred as a result of game outcomes
• Service disruptions caused by third parties, internet infrastructure issues, or exceptional circumstances
• Indirect, incidental, or consequential losses arising from the use of the platform
• Actions or omissions by third-party game providers

Change88's aggregate liability to any member shall not exceed the total amount deposited by that member in the 30 days preceding the liability claim.

Change88 is committed to protecting the privacy and personal data of all members. We comply with applicable Malaysian data protection laws. The collection, use, storage, and disclosure of your personal data is governed by our separate Privacy Policy.

By registering as a Change88 member, you consent to our collection and processing of the information necessary for platform operations, legal compliance, fraud prevention, and service improvement. We will not sell or disclose your personal data to third parties without your consent, except as outlined in our Privacy Policy.

Change88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Members will be notified of material changes through:

• Notice on the change88 platform homepage
• Email or message to registered members
• Announcement in the member's account

Continued use of the change88 platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree to the amendments, you have the right to close your account before the effective date.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising in connection with these Terms or the use of the Change88 platform shall first be resolved through good-faith negotiation.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to resolve it through binding arbitration. The arbitration decision is final and binding on both parties.

If any provision of these Terms is found to be invalid or unenforceable, it shall be reinterpreted to reflect the original intent to the extent permitted by law, while all remaining provisions continue in full force and effect.